Privacy Policy

1. Information We Collect

Personal Information

We may collect information you provide when creating or using an account, such as your name, email address, phone number, profile details and other information needed to identify or communicate with you.

Investment & App Activity Data

We may collect information about investment projects you view, interests you express, participation requests, preferences and other activity within Shirakat. Shirakat facilitates connections and expressions of interest; it does not guarantee an investment outcome.

Messages and Communications

We may process messages sent through Shirakat and communications with project founders, club administrators or support so that we can provide the service, respond to requests and help maintain safety.

Device and Technical Data

We may collect device type, operating system, app version, IP address, identifiers, diagnostic logs and usage information required to operate, secure and improve Shirakat.

2. How We Use Your Information

We use information to create and manage accounts, provide app features, display relevant investment projects, record interests and activity, enable communications, provide support, send service notices, prevent fraud and misuse, comply with legal obligations, and analyse and improve Shirakat.

3. Data Sharing

Investment Project Founders & Club Admins

Information relevant to an investment interest or enquiry may be shared with the applicable project founder and authorised Private Investor Club administrators so they can review and respond to it.

Service Providers

We may share information with trusted providers that host, maintain, secure, analyse or support Shirakat. They may process information only for the services they provide to us and under appropriate safeguards.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or to protect users, our rights, the public, or the security and integrity of Shirakat.

We do not sell your personal information.

4. Data Retention

We retain personal information only for as long as needed to provide Shirakat, meet the purposes described in this policy, resolve disputes, enforce agreements and meet legal, regulatory, accounting or security requirements. Retention periods vary according to the type of information and the reason it is held.

5. Account & Data Deletion

You may request deletion of your Shirakat account or applicable personal data using the public request pages below or by contacting support. We will verify and process eligible requests within 30 days. Some information may be retained where required by law, for fraud prevention, dispute resolution or other legitimate compliance purposes.

6. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, alteration or disclosure. No internet or storage system can be guaranteed completely secure.

7. Third-Party Services

Shirakat may use or link to third-party services, including hosting, analytics, notification or project-related services. Their handling of information is governed by their own privacy policies. Review those policies before providing information directly to a third party.

8. Children's Privacy

Shirakat is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can investigate and take appropriate action.

9. Changes to This Policy

We may update this policy when our practices, services or legal obligations change. We will publish the revised policy here, update the date above and provide additional notice where appropriate.

10. Contact Us

For privacy questions or requests relating to Shirakat, email [email protected].