Last updated:
Who this policy covers
This policy explains how HPC Consultancy handles information through hpccc.co.uk, including enquiries and consultant profiles. For privacy questions, contact zubair@hpccc.co.uk or call +44 20 8191 0786.
Information you provide
- Enquiries: your name, email address, phone number, message and the service or project your enquiry relates to.
- Contact requests: contact details and preferred ways to reach you when you use the website contact widget.
- Consultant information: details you submit for registration or a public profile, such as professional information, contact details and images.
Please provide only the information needed for your request. Avoid including passwords, payment card details or sensitive personal information in general enquiry fields.
Website and security information
Website requests and third-party services can involve technical information such as your IP address, browser and device details. Our application uses form security tokens, submission limits and sign-in controls. Consultant profile visits are recorded, with a short-lived cookie used to avoid counting repeated visits within the same period.
Read our Cookie Policy for details about cookies, Google Tag Manager and available browser controls.
How information is used
- Respond to your enquiries and contact requests.
- Discuss the services or business opportunities you ask about.
- Review consultant submissions and manage public profiles.
- Operate website features, protect forms against abuse and administer sign-in access.
Enquiry details are stored in our website system and used for email notifications. Information published in a consultant profile can be viewed by website visitors. Do not include information in a public profile that you do not want made public.
Reasons for processing
Depending on the request and applicable law, processing may be necessary to take steps at your request before providing a service, perform an agreement, meet a legal obligation, or pursue legitimate interests in responding to enquiries and securing the website. Where processing relies on consent, you can withdraw that consent. Withdrawal does not affect processing already carried out lawfully.
Third-party services and external links
Website hosting and email services process information needed to operate the website and deliver enquiry notifications. Forms may use Google reCAPTCHA, and some pages load maps. Google Tag Manager manages website tags; the information sent by those tags depends on the services enabled through the container.
See Google’s Privacy Policy for information about its services. Links to consultant, project, WhatsApp and other external websites take you to services with their own privacy policies.
Storage and retention
Enquiry and registration information may be held in the website database, notification emails and associated backups. The appropriate retention period depends on the purpose of the record, whether an enquiry leads to an ongoing service, and any applicable record-keeping requirements. Contact us for information about the retention and deletion of records relating to you.
International services
Some external service providers operate internationally. Their handling of information and processing locations depend on the service and its configuration. Contact us if you need information about the providers involved in your request or any applicable transfer arrangements.
Your privacy rights
Depending on the applicable law and circumstances, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of your information. These rights are subject to conditions and exceptions.
Send a request to zubair@hpccc.co.uk. We may need information to confirm your identity before responding. You can also raise a concern with the UK Information Commissioner’s Office or the relevant authority in your location.
Policy updates
We will update this page when the website’s information handling changes. The date above identifies the latest revision.
Contact HPC
For questions about this policy or a privacy request, email zubair@hpccc.co.uk or use our contact page.